Refund policy

Returns & Refunds

We want you to be happy with your Tayelor Made purchase. If there is an issue with your order, please contact us within 14 days of delivery.

Returns

To be eligible for a return, your item must be unused, in its original condition, and returned in its original packaging. Customers are responsible for return shipping costs unless the item arrived damaged, defective, or incorrect.

Custom & Personalized Items

Because custom and personalized products are made specifically for you, they are final sale and cannot be returned or exchanged unless they arrive damaged, defective, or incorrect.

Damaged or Incorrect Orders

If your order arrives damaged, defective, or you receive the wrong item, please contact us as soon as possible and include photos of the item and packaging. We will work with you to provide a replacement or refund when appropriate.

Refunds

Once an approved return is received and inspected, we will notify you. Approved refunds will be issued to the original payment method. Processing times may vary depending on your bank or payment provider.

Cancellations

Orders may only be canceled before production or fulfillment has begun. Because many of our products are made or prepared to order, we cannot guarantee that a cancellation request can be accepted.

3D-Printed Products

Due to the nature of 3D printing, products may have small variations in color, texture, layer lines, or finish. These minor variations are normal and are not considered defects.

Questions

If you have any questions about a return or refund, please contact us through our Contact Us page.